Shipping policy

Shipping Policy

Full refunds and exchanges are offered for merchandise within 14 days that tracking indicates an order has been delivered.  Refunds will be returned to the original payment method used to make the purchase.  For all returns or exchanges:

• Items must not be washed, worn or damaged
• All original tags must be attached
• You must present a valid receipt

If you would like to cancel or make a change to your order, you are able to do so up to 3 hours after you receive your order confirmation.  Please contact us directly at support@alldayrunningco.com

so we can make these changes immediately.  If your order ships and the changes have not been made, please return the items unused for a full refund.

We provide real time tracking information on all of our orders.  If your order does not arrive by the estimated due date, please wait 48 hours before contacting us directly at support@alldayrunningco.com .  We will do our best to locate the package and extend your timeframe for refunds and exchanges.  Should your order arrive damaged, please take photos and send them to us at support@alldayrunningco.com . We will send you a return label to ship the items back to us, and will send you a new order with brand new products immediately.

Should your order be identified as lost with the shipping carrier, we will ship a new order out immediately and offer a gift card for future purchases for the inconvenience.